Well, overall, the shift to Broker Load went surprisingly well. There were a few issues in the beginning but most of them have been worked out. The feedback I am getting is almost all positive from members. Even some who dreaded it and thought they would absolutely hate it, have come to enjoy being able to load information into the MLS directly.
The tools provided on the Broker Load Resource Center for reference and training purposes are being used frequently by agents. The chat feature on Rapattoni is really effective also. The chat feature enables agents to chat with the MLS staff quickly without getting voice mail and delays during business hours.
Some of the outstanding issues that Rapattoni is currently working on are the Subdivision drop-down menu and the duplicate listing issues with Master and Alternate listings. We hope to have those worked out soon.
The MLS staff are eager to be as helpful to users as possible and anytime there is a problem or an issue with Rapattoni, please feel free to contact us.
Some of the new fields that are showing on Rapattoni MLS are not yet on the Data forms, but have been sent to Transaction Desk to be added, Such as the VOW fields, and a few new amenities that were added at the same time. The first of next year there will be additional changes adding “Green” amenities.
As Winston Churchill said, “There is nothing wrong with change, if it is in the right direction”